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How to create marketing that spreads and sells

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marketing, marketing advice

I have a very effective marketing idea to share with you today. You’re going to love this!

I’m going to show you how to create marketing, which people will value and that’s powerful enough to inspire them to hire you or buy from you. It’s based on the work I do with my clients and includes a brief case study, which you can learn from.

So, let’s get started.

Receiving or paying attention?

It starts with understanding that there’s a huge difference between someone receiving your message and someone paying attention to it.

For example, TV viewers are sent targeted marketing messages (commercials) during TV shows. What do most of us do? We fast forward through them or if watching the show in real-time, we go and make a coffee. Just because they send their messages, doesn’t mean we are paying attention.

For your marketing to work, you need to get a great message in front of the right people. In order to get this correct, here’s the key question we need to ask ourselves:

If I stopped my email marketing campaign or I stopped publishing my blog posts, newsletter etc, would people really MISS them?

As a quick look at the marketing you receive every day confirms, for most people the honest answer to that question is NO! We get bombarded with dull, uninspiring sales messages all day and see them as an intrusion, rather than something of value.

Of course, for that tiny minority of small businesses who DO produce marketing, which people genuinely value and would miss if it were to stop, the sky is the limit.

I’m going to share the process required to make this work for your business later in this post.

First, we need to understand why there’s so much dull and ineffective marketing out there.

Dull is cheap. Dull is fast. Dull is simple!

It’s cheap, fast and simple to create dull marketing and get it in front of a lot of people. As a result, there’s no barrier to entry today.

Things were very different a decade ago. Back then, if a small business owner wanted to send a mail shot to 50,000 people, she’d have to spend some serious money.

  • She’d have to cover the cost of the mailing list.
  • Then she would need to pay for all that paper and the printing.
  • Next she would need to pay a company to get the letters folded and inserted into the 50,000 envelopes.
  • Then there’s the huge postage costs for those 50,000 pieces of mail.

All in all, it would cost many thousands. She would need to think long and hard about the value of what she put into those envelopes. Get it wrong and she would pay a hefty price!

Today, everything has changed

That same business owner in 2017 can hit 50,000 people using cheap email software and her laptop. It costs just a little of her time. If it fails, maybe tomorrow’s one will work. It’s never been cheaper or easier to push dull, uninspired, poorly thought out, uncreative marketing out the door.

So, that’s exactly what a lot of people are doing. This is why there’s so much junk in your email inbox and on your social networking accounts.

Here’s what you need to do to get it right!

There is an alternative approach I want to share with you, so people welcome your marketing, share it and hire you or buy from you. It requires that you take the exact opposite approach, to 99% of the marketing you see out there. 

It’s about shifting the focus of your marketing, so that it’s primarily of benefit to the people who receive it and secondarily of benefit to you.

It’s about producing content (audio, video, blog posts, newsletters, mail shots, flyers, social networking updates etc), which provide independent value to those who receive it. This means they get genuinely valuable or useful information from it, independent of them needing to spend a penny with you.

An example of how this works, based on one of my clients

Imagine you are a dog owner and after a trip to the vet, you subscribe to their dog owner’s newsletter. It gives you tips and ideas, to help you keep your dog healthy, fit and happy. At the bottom of each email are their contact details, so you can call them when you need a vet. You find this free information so useful, that you send it to 10 of your dog-owning friends.

They subscribe and then do the same. Then these new subscribers share it too, and on and on it goes. The amazingly valuable, highly-targeted readership grows and grows.

Soon, that vet (a client of mine) was talking to thousands of local dog owners and positioned themselves in their marketplace, as THE place to take your dog for all its veterinary needs.

Their newsletter was eagerly anticipated by it’s readers… yes, people wanted to hear from them and valued what they had to share.

Compare that vet’s approach to the typical marketing messages we see.

  • That vet doesn’t need to run expensive radio ads.
  • They have no need to waste time on Facebook. They own the communication channel with their prospective clients… not Facebook!
  • They have no need to buy mailing lists.
  • They don’t need to waste valuable hours at networking events.
  • They certainly don’t need to pester people on social networks or ask strangers for recommendations on Linkedin.
  • They don’t need to invest in anything, other than the creativity required to produce a genuinely valuable newsletter, with useful content.

That example shows how a business can grow a massively valuable marketing asset, by sharing real value — rather than pushing unwanted messages. If you invest in creating this kind of value driven marketing, it will improve your business beyond recognition.

The lesson? Stop pushing predictable marketing at people. Focus on attracting clients instead! This means giving valuable information, something your marketplace will embrace and share.

Yes, you need to get the process just right, but as my client demonstrated, if you do it correctly, the rewards are huge. Soon, you too could have a valuable, growing community of people, who position you in their mind as the obvious choice, when they need the type of service your business provides.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.


4 Inspiring reasons to write regularly, which no one told you about

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marketing advice, marketing help, bizdev

As a business owner, there are lots of compelling reasons to write regularly. For example, newsletters and blogs can be hugely valuable marketing tools. The same is true of contributing to social networks.

But you already knew that.

Here are 4 less obvious, yet extremely valuable benefits to writing regularly, which seldom get mentioned. Here they are in no particular order.

  1. Writing makes you a better observer. As a result, you notice more of the world around you. You experience more from life.
  2. Writing helps you think with greater clarity. The process of getting ideas out of your head and onto the page, is a wonderful antidote for foggy thinking.
  3. Writing is a powerful development tool. To write effectively on any subject, you need to know about that subject. Even better, to write about a subject regularly, you need to constantly learn more.
  4. Writing is an act of contribution. When you share your ideas or stories with others, you invest in them. You connect with them. How might that help your business? Think about that for a moment.

I hope this inspires you to start writing regularly.

Tip: If you’re uncomfortable about publishing what you write, here’s a suggestion. Don’t publish anything! Just write for yourself. You’ll still enjoy the first 3 of those 4 benefits.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

Content Marketing Tip: Use short sentences. Here’s why!

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copywriting tip, content marketing

Here’s a quick copywriting tip, to improve your content marketing results.

Your prospective clients prefer to read short sentences. This is especially true when explaining detailed information. For example, how your service works. I’m not suggesting you use fewer words than required. Far from it! Use as many words per sentence as you need. Just don’t use more words than you need.

Why not?

Simple.

From a marketing perspective, long sentences lack impact and clarity. Those are essential components of effective marketing.

Tip: Try removing extraneous words. Look at the 2 examples below.

  • People should exercise on a daily basis.
  • People should exercise daily.
  • We have no news at this point in time.
  • We have no news currently.

A whole story. In just 6 words!

It’s amazing what can be achieved, using fewer words. Ernest Hemingway once wrote a 6 word story. Yes, a whole story. Not a sentence. Here it is:

“For sale. Baby shoes. Never worn”.

Inspired by Hemingway’s brevity, look for opportunities to make your sentences as short as required. Remove the fluff. Keep sentences confined to one thought. Aim for clarity. Your prospective clients (and your business), will be glad you did.

P.S. This will help you — How to create marketing that spreads and sells.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

How to build a massively valuable community, without Facebook or any other network

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email marketing, social networks

What do Facebook, Twitter, Snapchat and Linkedin have in common?

  • They’re relied on by millions of business owners, as a way to connect with their marketplace.
  • Plus, these same business owners have zero control over them.

Think about that for a moment.

On Friday, the popular Unilad Facebook Page was removed from Facebook. It has over 34 million likes and reaches billions of people. The page came back after a couple of days, following a huge media outcry.

The whole thing served as a timely reminder. A reminder that outsourcing the communication channel between your business and your marketplace, to an unaccountable 3rd party, is really risky.

Of course, if you or I have our main social account deleted, there’s unlikely to be a huge media outcry. Click… and we’re gone, along with the community we built.

The answer?

The answer is to take control away from social networks.

How?

My recommendation isn’t sexy. It’s not fashionable. It’s certainly nothing new. But it works. And it’s of massive value.

I’m referring to email!

Sure, use social as a way to connect with prospective clients / customers, if you really want to. But encourage those people to give you permission to contact them via email.

Pushing ads isn’t community building

Many small business owners fail with email, because they make their emails little more than a series of advertisements. Every email should contain what I call Independent Value. This means the reader should get something of value, independent of whether they spend money with you.

So no, a series of emails from you all about special offers isn’t going to cut it. That’s advertising, not community building.

Here’s what works: Only contact people when you have something useful to share. Show up regularly. You’ll then be building your very own permission-based community (what Internet marketers refer to as “your list”).

Yes, make it easy for people to get in touch with you, when they want to hire you or buy from you. Just don’t make that the focus of your emails.

Get it right and you’ll never be reliant on any social network.

I don’t have the time, Jim

A couple of interesting things happen, when you no longer need to spend all that time every day, feeding your business’ social networks.

  • You’ll rediscover the time you lost. This will give you more than enough time to build your own email community. I’m a dad, husband and I run a successful marketing business with clients all over the world. Plus, I work out for over an hour every day. However, I spend less time on social networks than anyone I know. That’s not a coincidence.
  • You’ll also find it massively easier to focus. It’s difficult to concentrate on anything, when you’re being constantly distracted by social media updates.

These benefits combine to provide you with a far more productive working environment.

They also “gift” you the additional time and clarity required, to create useful content for your email community.

Business and personal

An important distinction needs to be made, between business and personal use of social networks.

I’m not suggesting you stop connecting with family and friends.

Far from it! I myself use Twitter socially. The vast majority of my contacts and tweets are not connected to my business. It’s a leisure activity for me, which I really enjoy.

My point is the importance of building your business community on a platform, which YOU control. It’s about highlighting the risks of handing the main communication channel between you and your marketplace, to a 3rd party, over which you have zero control.

How effective can building an email community be, when a small business handles it correctly? Well, despite Jim’s Marketing Blog being one of the most popular blogs in its niche, 12 times MORE people read the email version of the blog. My email readership is also, easily my biggest source of new clients and enquiries.

Outsourcing the communication channel with your marketplace, to any social network, is extremely risky. It’s also 100% avoidable.

Here’s what you need to know: This is a proven example, which shows you how to get it right. It includes how I helped a client build a massively valuable reader community. You can read it here.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

Would people miss you?

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attraction marketing

So, would people miss your marketing if it stopped?

That’s a tough question. However, it’s an important one. The reason it’s so important, is that the most effective marketing is value driven. Value driven marketing focuses on the needs of the prospective client or customer. It provides them with what they want and it does so, in an engaging, effective way.

In short, it’s something they want to receive, unlike most marketing, which is an annoying intrusion. I’ll give you 2 examples in a moment, of how people are creating valuable marketing for their marketplace. First, let’s look at what people are attracted to.

We know that people value marketing that delivers:

  • Useful, targeted information.
  • Solutions to their most pressing problems.
  • Helpful advice from trusted sources.
  • Genuinely special offers, which provide real value based on their wants / needs.
  • Truthful, honest engagement.

We know that people dislike:

  • Cold calls.
  • Being pestered on social networks.
  • Spam emails and junk mail.
  • Uninspiring sales pitches.
  • Selfish marketing pitches, poorly disguised as special offers.
  • Impersonal outreach.

Great marketing doesn’t really feel like marketing

I was thinking about this recently, after reading a blog post from Evernote. The post was all about how to be more productive with their app. As an Evernote customer, the more value I can get from their app, the longer I’ll remain a client. And not only that, by getting more value from their product, I’m massively more likely to recommend it. (Which I do).

But it goes even deeper.

I follow Evernote on Twitter. This means they have access to me whenever I check Twitter, with my permission. Why do I give them my valuable permission and attention? Simple. Their Twitter feed is filled with useful ideas, tips and advice on how to be more organized and productive. In short, I’d miss Evernote’s marketing if it stopped. Their marketing is useful. It’s permission based. It adds value.

Compare Evernote’s approach, to the usual push and pester style of marketing, used by small business owners. There’s no comparison. One is the opposite of the other.

It works for me too

I’ve used the value driven approach to marketing since the 1990’s. Initially via an email newsletter. Today, via my blog and the email version of the blog. And not only is it effective, it’s increasingly effective. That’s to say, it produces greater and greater results every year.

Plus…

I haven’t had to sell my services to anyone in over 20 years! Yes, people hire me all the time. But I never have to sell to them. The difference is huge. One is about attracting clients, the other is about chasing them.

If you’re not already doing so, make your marketing so valuable in 2018 that people would miss it if you stopped. Put a strategy in place to attract clients and customers. It’s more effective, more fun and less stressful than chasing them!

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

Let’s make your marketing totally irresistible

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marketing copy, content marketing, copywriting

If you want to enjoy massively better marketing results in 2018, you’ll find this really useful. It starts with an important question.

Do you ever wonder why some businesses push dull sales messages at you, over and over again?

The answer is simple: It’s because they are getting a poor response. Then, rather than improve the quality of their message, they increase the volume. Their thinking looks something like this: ‘Maybe if I send another marketing message out, SOMEONE will respond?’  They get another poor response. So they repeat the process.

We need to be smarter than that. You see, more volume isn’t going to help. In fact, it usually does the total opposite. Allow me to explain.

The volume problem

It’s not that people can’t hear what these small businesses are saying. The challenge is that the message isn’t interesting enough. It doesn’t motivate prospective clients to get in touch. It doesn’t grab people’s attention or interest. It doesn’t get people eagerly telling their friends about the product or service. And it’s losing these businesses a fortune.

Increasing the volume of ineffective marketing isn’t just ineffective. It’s also toxic! That’s because it not only fails to generate business, it also damages the reputation of the sender.

Overcoming this challenge

Here are some better places to look, when people are ignoring your marketing messages:

  • Check that your message is reaching the right people. Know who your ideal client or customer is. Then focus your message exclusively on what matters most to them. Don’t try to be of wider, general interest. That will make your marketing message way too vague. And vague marketing won’t motivate anyone to buy from you or hire you.
  • Make sure your database is up to date. Always use clean data.
  • If it’s an advertising message, check that you’re using the correct medium and media.
  • Then, before you publish your next marketing message, be certain that it’s motivating enough. Ensure it has the power to inspire the reader to take the action you require. Without a powerful message, nothing will happen. This is true, no matter how great your product or service is.

The message here is simple. If you want to massively improve your results, increase the quality, not the volume.

Alternatively, I can do it all for you. And do it really, really well. Here’s how it works.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

How to create urgency and massively boost your sales

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marketing advice, marketing help

When it comes to marketing, deadlines are extremely powerful.

Here’s why:

  • They capture attention.
  • They focus the mind.
  • They create a sense of urgency.

People hate to miss out. They want to get it before it’s gone. So, when they know they have to take action before it’s too late, it significantly increases how urgently they treat the message. It’s why deadlines are used by every successful brand.

So, look for opportunities to add a deadline date to your marketing messages. Then see how all that increased attention, focus and urgency improves your response rates.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

Before you publish, hit pause!

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internet marketing, optimization, digital marketing

I want you to think about the following for a moment:

  • The last tweet you sent.
  • The last newsletter you published.
  • The last snap you shared.
  • The last Facebook update you posted.

Each of those actions could easily be a prospective customer’s first exposure to you (and your business). If so, it will help form their first impression of you.

Here’s the thing. First impressions count.

  • First impressions count, even if you are having a bad day.
  • First impressions count, even if they are inaccurate.
  • And first impressions count, because if you screw it up, you often won’t get a second chance!

So, what’s the solution?

Well, here’s something that can certainly help you.

Drum roll please…

Pause… for thought

It pays to pause for a few moments before you publish anything. That’s because most of what you publish is easy to find via search engines or the social networks you use. And we know that the vast majority of people now check providers out, before deciding to hire them or buy from them.

Think about the wider, longer-term implications of what you are saying. Never underestimate the impact of an angry tweet, a needy Linkedin post or a spammy Facebook update, etc. Once it’s published, it’s out there. It’s in play. It’s carrying your name. And it’s carving your reputation!

Tip: Read this » How To Build a World Class Reputation.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.


1 Essential word your marketing needs. Plus 1 you MUST avoid

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content marketing

Here’s a quick tip, to improve the effectiveness of your marketing. It’s all about a word you use regularly, which is negatively impacting how people feel about your business.

That word is… change!

People are hard-wired to fear change.

We know that change, good or bad, is a source of stress. Even something as positive as the change that comes from getting married, buying a new home or setting off for a week in the sun, is a cause of stress.

Because of the negative way people feel when confronted with change, it makes sense to remove the word from your marketing. Don’t worry, I am going to give you a massively more powerful, motivating alternative!

Improve rather than change

Whenever possible, use the word improve, rather than change. Improve, is a positive word. It’s an attractive word too, because we are always looking for something better.

For example, look how the phrase below becomes far more powerful, when change is replaced with improve.

“This copywriting tip will change your marketing results.” (It could make them worse)

“This copywriting tip will improve your marketing results.” (It will make them better)

Your prospective clients or customers fear change, but want things to improve. So, stop offering them what they fear and give them what they want!

Tip: Here’s how to ensure your copywriting is super-effective.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

Marketing Tip: How to motivate people to take action

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marketing advice, marketing help

All successful marketing has one important thing in common. It motivates people to take action, now!

Here’s how it works. In 3 simple steps.

  1. Motivates: It gives them a compelling reason. A reason, which is powerful enough to grab their attention and generate desire.
  2. Take action: It makes a direct request. It asks them to call us, click here, proceed to checkout, visit us, read this, subscribe, etc.
  3. Now: It asks them, whilst their motivation is high, to take the action required. Right now. Straight away. That’s because even if they love what you said and are genuinely interested, their attention will soon jump onto the next thing. And you’ll lose them. They tell themselves “I’ll do it later” and later becomes never.

Almost all small business marketing is missing at least one of those essential steps. It’s either not motivating enough, lacks a direct call to action or lacks urgency.

A quick tip

Take a look at all your marketing messages and check you have those 3 steps fully covered. It’s hard to overstate what a massive, positive impact this will have on your marketing.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, click here now.

Move along… there’s nothing to see here

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marketing help, marketing advice

Their social media presence is a familiar, dull mix of quotes from famous people and self promotion.

Their branding is really average.

Their pricing is pretty-much the same as their competitors.

Their range of services is boring and formulaic.

Their customer service is nothing special.

Their marketing promises are utterly predictable.

And as a direct result, prospective clients ignore them. There’s nothing worth paying attention to. So people move along… and a competitor gets the client enquiry.

Don’t be like them. Seriously. Just don’t

If you want people to care about what you have to say. If you want people to care about what you offer… give them something worth caring about. Then communicate it effectively.

Here’s a question worth asking, “What’s your story and is it attracting the attention of your marketplace”?

This will help you get it right: Why storytelling is the cornerstone of successful marketing.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

They lied to you! You need style over substance

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style over substance

The following statement will sound counter-intuitive. That’s because you’ve been lied to for years. Okay. Here goes.

In marketing, there’s a case for style over substance.

It’s a strong case, too.

Just think about this for a moment:

  • The top political commentators get paid a ton of money, to deliver their take on the news for major networks.
  • The also-rans get paid peanuts, to deliver their take on the news, for small, local networks.

Here’s the thing. In both cases, the news (substance) they comment on is the same. Here’s why one of them is earning 10 times or 50 times more than the other. It’s their style. The style with which they work.

For example:

  • Their courage, when choosing to take (or avoid) a controversial stance.
  • Their vocabulary.
  • Their energy.
  • Their ability to communicate with confidence.
  • Their effectiveness when injecting their personality (style) into their work, so that it’s truly theirs.

Here’s my point. When it comes to business, the substance should be there by default. Every qualified accountant, lawyer, web designer, whatever… knows what their service (substance) is and how it works. It’s their style that makes all the difference. It’s their style that sets them apart from the crowd.

Style over substance in marketing

The newsletters, blogs, vlogs, podcasts, Facebook groups, Medium publishers, etc., that people take notice of, all have their own style. The same is true of the most successful email marketing, advertising, marketing campaigns and copywriting.

And the ones that fail to grow, fail to get noticed, fail to make an impact… well… they don’t.

Instead, they follow the cookie-cutter approach to content marketing. They bought into the lie. The lie that says, “You can automate everything. Just do things this way and it works. Follow the steps. 1-2-3”.

That’s bull-crap.

It doesn’t work. In fact, it can’t possibly work. Because your style can’t be found in a book.

You can certainly learn substance that way. However, your style, the very thing that gets you noticed, by default, can’t possibly be learned from an online course, a book, seminar, webinar or any other generalized form of information.

Why?

Because your style is all about you.

Where are you right now?

Okay, I already know that you totally understand your subject. So the substance is there. It’s taken care of. That’s covered. You’re good.

But what about the style?

When it comes to your marketing, when it comes to the story behind your service, are you telling it from your perspective? Are you sharing the substance of your knowledge, using your voice, your stories and your experiences? Because it’s your style that people connect with.

  • It’s your style that sets you apart.
  • It’s your style that causes people to return for more.
  • It’s your style that makes you approachable.
  • It’s your style that gives you a voice.
  • It’s your style that inspires people to share your message.
  • It’s your style that gives value to your substance.
  • It’s your style that motivates people to hire you or buy from you, rather than a cheaper alternative.

And none of that can be robotized. Or automated. Because it’s you. It’s your authentic experience. It’s your greatest marketing asset. In fact, with so many competitors out there, with so many people trying to get the attention of your prospective clients, your style is the most powerful tool in your arsenal. By far.

So give your style the oxygen it needs.

Tip: I work with business owners every day on how to get this right, based on their unique situation and what they want to achieve. If you’re tired of being ignored, read this and get in touch.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

That time a spammer wanted to point lasers into my eyes

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content maketing, trust

Did you know that your marketing can fail, even before people read what you have to say?

Well, it’s true. And it happens all the time. Here’s an example of what I mean.

Spammers pointing lasers into my eyes!

I was prompted to share this with you, after I received a spam email. It was from a company that wants to sell me laser eye surgery. They even offered me a discount.

Let’s unpack that for a moment:

They assumed I’d be happy to place my eyesight in the hands of spammers. They thought I’d be perfectly okay, about some spammer pointing lasers into my eyes.

And they were wrong.

What your content marketing says about you

Here’s the thing:

  • That laser surgery company may use only the most highly trained laser surgeons.
  • They might have the best possible equipment.
  • They could have outsourced their marketing to an agency and been unaware their message was being used to spam people.
  • And they may well be like many small business owners, and think that it’s only spam when someone else is doing it.

Of course, none of that matters. Because when we’re spammed by a company, all we know for 100% certain, is that they’re spamming us. And spammers are considered to be annoying, desperate and unprofessional.

That’s a bad look for any business.

Be careful how you deliver your marketing

The way you market your business is part of your story. It shows your marketplace how professional you are. It shows them what you believe to be acceptable. It shows them what your business standards are. And it shows them where they should position you, among your competitors. All of that takes place before they even see (watch or hear) the content of your marketing message.

The lesson here is simple. Great marketing, delivered poorly, is like a delicious meal served on a dirty plate. It turns people away, regardless of how amazing the content might have been.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

I’m getting enquiries from idiots

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marketing advice, marketing help

I was emailed by a service provider owner recently, about a problem he has encountered with his marketing. It’s something a lot of business owners struggle with. So, I’m sharing it with you along with my reply.

Here’s part of his email, published with his permission.

“I needed to boost traffic to my web site and the number of people who read my newsletter. […] I was advised to start using attention grabbing headlines and dumb down my content so it was more inclusive. It worked in a way because I get more traffic but now I’m attracting enquiries from idiots!”

Before I reply…

Enquiries from idiots?

Up front, let’s deal with his use of the word idiot. I’m extremely uncomfortable about the use of that word, in this context. If your marketing attracts the wrong type of people, this doesn’t make them idiots.

It means your marketing sucks!

That kind of inaccurate labelling of people disavows your responsibility. It passes the blame from you, to them. It’s extremely unhelpful.

Okay. Now we’re free to look at the actual problem.

The cause

In order to increase the reach of their work, build their list or get more social media shares, many people swap meaning, for clicks. Before they know it, their message is no longer resonating with the right people.

It’s being seen, sure. But by using mass-appeal, clickbait headlines, their marketing is no longer attracting the right people. And when you combine that with a message that’s “more inclusive”, you end up with a toxic mix of the wrong people and the wrong message.

In short: Poor targeting + Poor content = Poor results.

A better approach

Focus on the right thing.

If you want to get more traffic or build your list, there are thousands of places offering ways to do it. Most use a version of what the guy who emailed me described. And if you’re selling ads on a website based on clicks, this may prove (somewhat) useful.

However.

If you want to attract more clients, you need a strategy designed to attract more clients. First, you determine exactly who your ideal client is. Next, you focus like a laser on being as useful as possible to this niche. Then, make it extremely easy for them to hire you or share your work. It works. Really, really well.

Just don’t confuse the two. Because those 2 different challenges require 2 very different strategies.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

Why lists dominate content marketing. And why you should use them!

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Ever wondered why so many articles, blog posts, videos and newsletters are based around the idea of a list?

Yes, you’re right. It’s because they’re extremely popular. People love them. And it’s easy to see why.

Lists = Lots of ideas. And fast!

List-based content promises a number of bite-sized ideas or suggestions. And fast! So when we see “10 habits of highly successful business owners“, we’re not expecting an in-depth examination of commercial success.

No.

We’re expecting ideas. And we hope that at least one of those ideas will help us in some way. If it does, it will repay the 3 or 4 minutes we invested in reading it.

This begs the question: Does your marketing mix contain list-based content?

If not, I suggest you give it a try. Lists are perfect for sharing, which makes them ideal if you want to expand your reach on social networks. New readers who discover your work through list content, will then get the chance to see your more detailed work. Others will follow you on the networks, where they see your lists shared. Almost all of my most shared blog posts are lists. This list-based page has been shared over 50 thousand times.

Lists can also be very powerful, when it comes to increasing your email marketing open rates. Email marketing that has a list in the subject line, can result in massively increased open rates.

Here’s why.

Most small business owners are not expert copywriters. As such, the subject lines they use for their email marketing tend to under-perform. And poorly written subject lines result in low open rates. This means no matter how good their marketing message is, very few people will see it.

Using an average list title as the subject line of a marketing email, will always out-perform an average, regular subject line.

So, Should I focus exclusively on lists, Jim?

No. No you shouldn’t. Seriously. Don’t!

Allow me to explain.

True, there are YouTubers making a fortune from creating only list-based videos. And yes, there are sites that attract millions of readers, who rely very heavily on list-based content. However, relying exclusively on lists is a bad fit for most small business owners. They should be used sparingly.

For example, I could have written this post as a list.

  • It would have taken me half as long to write.
  • It would have been shared a lot more on social networks.
  • And the email version of the post would have been opened by a lot more people.

However, I wanted to dig a little deeper into one thing… the marketing effectiveness of lists. I didn’t want to weaken that focus with “15 Reasons why lists dominate the internet”.

Here’s the thing: Sometimes, you need to offer more substance around one subject. Other times, an issue could be impacting your readers and you need to address it. And there are times when you want to share one really useful idea, which wouldn’t work if you broke it down into a list of sub-ideas. In other words, that same surface-level approach that makes lists so popular, renders them useless for anything that requires depth.

So mix it up.

Test and measure

If you haven’t already used list-based blog posts, articles, videos, podcasts or newsletters, give it a go. Experiment. Test different types of list. Measure the feedback. Check things (metrics) including; sales, leads, open rates, social shares and new subscribers.

In short, if you’re not embracing list-based content, you’re missing out on a huge opportunity.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.


1 Word you absolutely must remove from your marketing

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What is the main reason someone should buy from you or hire you?

That’s a question, which many small businesses struggle with. And it hurts their marketing. It means they are unable to provide their prospective clients with a clear, compelling reason to buy from them, rather than a competitor.

The thing about solutions

This is why we see the word solutions used in amateur marketing all the time, to describe what a business does.

Note – If you’ve already, clearly stated the value you bring, it’s okay to use the word. I’m talking about when business owners use solutions instead of being specific.

For example:

  • HR solutions.
  • Email marketing solutions.
  • Cost effective solutions.
  • Training solutions.
  • Or “we offer a range of solutions”, etc.

They’re telling us nothing.

Their message is weak. There’s no reason for us to contact them. So their marketing is largely ignored. And it loses them a fortune.

I don’t want that to happen to your business, my friend. So here’s a far more effective approach.

The alternative is to get specific

Determine the core value you bring to a prospective client. Then, communicate it with impact and brevity.

For example, instead of saying you, “offer a range of email marketing solutions”, get specific. Tell them, “We can help you increase sales and boost your profits, with professional, proven email marketing.”

Back in the 1980’s, business owners were advised to develop an elevator pitch. The idea was to create a compelling 5 or 10 second business introduction. Commerce today, online and offline, is like a series of elevator pitch-type interactions. Your prospective clients are busy. Really busy. They’re being bombarded with emails, calls, social network updates, text messages… it’s relentless.

They don’t have time for long or vague marketing messages. They want answers. Fast! That’s why a specific, brief and well-crafted message has never been more important or more effective.

So get specific.

Look for the core reason why a prospective client should hire you, rather than a competitor. Look for the tangible value your service offers. Then, communicate it in a compelling way. It’s far more powerful than claiming to offer a non-specific “solution”.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

A very important message

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content marketing, list building, blogging

I receive a few dozen important marketing emails every day. Of course, none of these messages are important to me.

They are not even of interest to me.

Most are not even relevant to me.

They are only important to the people sending them!

I’m sure you get these emails too. The special offers that aren’t remotely special. The poorly targeted offers, which are totally irrelevant to you and your needs. The outright spam. And anything with the word “webinar” in it!

Here’s the thing: Before you invest in your next marketing email or mail shot, press pause. Ask yourself who it’s supposed to be important to — you or them. Because if it’s only important to you, you’re not marketing to people. You’re interrupting them.

Do it again and you’re pestering them.

How to get it right

A far better approach is to wait until you have something to say, which is worth listening to. Then share it with people who have given you permission to contact them. A valuable message, sent to people who want to hear from you, is vastly more effective than a selfish request from a stranger.

Tip: Here’s a powerful email marketing lesson from Google.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

Stop explaining everything. Really. Stop it!

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Why do prospective clients call you, email you or ask you questions?

It’s because they’re curious. They want to know something.

It’s their curiosity that motivates them to get in touch with you. It’s their curiosity that provides you with sales leads or business enquiries.

In short, your job is to make them curious.

Now remind yourself: Why do you try so hard to explain everything in your marketing?

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

How to build a subscriber list that builds your business

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content marketing

People often ask me for tips on how to build a bigger list. They want more subscribers; more readers, more listeners, more viewers, more followers, etc.

The short answer is simple. It’s this.

Do something useful, which is worthy of people’s attention and make it easy for them to subscribe.

If you do that, you’ll attract more people and because your “something” is useful, many of them will subscribe. Think about it. That’s the exact process, which motivated you to subscribe to every list you’re on. Something attracted you, you found it useful, you subscribed.

This begs the question – If the answer is so simple, why is it so darn hard to build a large and valuable list?

Here’s the answer.

The advice is simple. The process is tricky!

There’s some tricky stuff between you and that massively valuable list you want.

Finding something useful to share, on a regular basis, is tricky. Remember, if you just churn out the same stuff as others in your industry, you won’t attract subscribers or retain them. This means you’ll need to be willing to do some research. You’ll need to become a regular note-taker. A collector of ideas. It’s interesting work, but if you’re not already someone who studies and takes notes, it can be a tricky transition.

Finding the time to create content is also tricky. You’re already busy, right? Developing content around all that interesting material you have, takes time. That time is easy to justify when you have a huge list. It’s harder to justify, when your hard work is being consumed by just a small number of people. You’ll need to push through the tumbleweed and crickets of the early stages. And I know from personal experience, that can be a real challenge. [I explain why here].

Summoning the courage to publish your stuff is tricky. Why? Because if you do it right, you’ll attract critics. Someone once told me that we have a choice to make. We can either be criticized or be ignored. If we’re being ignored, we’re invisible. That’s not good for any business. The alternative is to not only expect criticism, but to welcome it as a positive sign that we’re no longer being ignored. Don’t set out to attract critics. Set out to be useful and worthy of attention. But see criticism as an inevitable part of becoming visible. Tip: Here’s why people criticize you and how to deal with it.

Once you know what’s involved, building a valuable list is pretty easy. And the rewards are huge.

Picture this: Just imagine what a difference it would make to your business, if you were in regular contact with thousands of prospective customers. Not via advertising, which is usually seen as an unwelcome interruption. But via a subscription to your content, which people proactively requested because they WANT to hear from you.

The opportunity is amazing. And it’s right in front of you. Right now.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

The critical marketing problem, which no one talks about

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marketing advice, marketing help

I was in a coffee shop once, when a guy with a very obvious hairpiece came in. He had natural, thick brown hair around his ears, with a jet black wig on top. Of course, no one mentioned it to him. People just smirked when he wasn’t looking. Whether this chap needed the hairpiece for vanity or medical reasons, it’s entirely possible he has no idea that his wig is so poorly matched to his natural hair.

A very similar kind of silence happens regularly in business. And it can lose you a fortune.

Allow me to explain.

  • We go to a website to check out a potential service provider, find the site is amateurish and decide not to consider them. We don’t call them to let them know their site created such a bad impression. We silently move on.
  • We start reading a poorly-written piece of marketing and quickly discard it. We don’t email the company and tell them their content is losing them business. We silently move on.

So, faced with all this silence, how do you figure out if what you’re doing is working for you? Simple. You ‘listen’ to what your results are telling you.

For example.

  • Your website should be a 24-hour, business generating machine. If it isn’t, it’s telling you something. It’s telling you that it urgently needs to be improved.
  • Your content marketing should regularly attract sales, sales leads or new clients. If it isn’t, it’s telling you something. It’s telling you that you need to quickly improve your strategy.

So start listening

Don’t wait for someone to tell you your marketing sucks. Because they won’t; your friends don’t want to upset you and strangers don’t give a rat’s ass. Instead, listen to what your results are telling you.

This will help you get it right: Don’t Mistake Silence For Satisfaction.

Let's grow your business! I can help you build a more successful business, increase your sales and boost your profits. To find out how, read this.

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